D4W Marketing FAQ

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Is there an option to ‘set and forget’?

Yes. Dental4Windows has a powerful automation tool, allowing you to set and forget repetitive communication. D4W Marketing templates can be linked to automation. 

Can I retain control over my patient communication?

Yes. In addition to automation, you can also manually send campaigns, and build free-text templates for one-off communication within the D4W Marketing portal. You can customise the campaigns before sending to include a special promotion running at your practice or change the stock image and colours.  

Can I add my own image to my template?

No. There is no ability to add your own image, however, there is a wide selection of hi-resolution stock images to choose from. You can however have a template created for your exclusive use at an additional cost.

Are the printed materials sealed for patient privacy?

Yes. All printed pieces that unfold will either be sealed in an envelope or secured with an adhesive dot.

Can patients reply to the emails I send through D4W Marketing?

Yes. Emails sent through D4W Marketing are sent from the email address you nominate, so all replies will be sent back to this same email address.

How long will it take for my patients to receive my letter/postcard?

After checkout, we will promptly process payment and printing within 2-3 business days. Your order will then adopt Australia Post standard postage times of 5-7 business days.

 

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