Follow these steps to log in to eChat automatically when starting the software; the user does not need to remember to log on to eChat after starting the software. It will require the user’s login details at the time of starting the software.
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Go to Location Setup > General tab
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Group: Communication Settings
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Select Yes against eChat: Auto Logon (Common Access)
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Go to Location Setup > Security tab
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Click the Security Status icon
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Place a tick against Start/Access to D4W
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Click OK
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Ensure all current employees have access to do this,
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Go to the Users sub-tab
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Highlight the employee name
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Place a tick against this setting in Modes/Actions
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