Open eChat Inbox
There are two options for opening the eChat inbox.
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Click the upwards arrow in the eChat tray
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Go to menu > eChat
When the eChat tray indicates numbers like this , it means that there is x number of unread messages to total messages in your eChat inbox. In this example, there is 1 unread message out of a total of 2 messages in the inbox.
Minimise eChat Inbox
There are two ways to minimise the eChat inbox.
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Click the minimise icon on the eChat inbox
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Click the downwards arrow on the eChat tray
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