The eChat Settings allows for individuals to set their personal preferences of using the feature, including how they will be notified of incoming messages and if sound is attached to an alert.
- Open eChat Inbox
Click the eChat Settings icon
Refer to the below table to understand each option
eChat Inbox – Inbox will open onscreen as soon as user logs on.
D4W Tray – Inbox will be minimised when user logs on.
2, 3, 4 or All Rows
The more rows showing, the more of each message the user can see without opening (Viewing) the message.
Select the sound to be played when a new message is received.
Note: ‘Notify’ is the shortest sound in the list and will be on by default
D4W Tray Flashes (on New)
Select the duration the eChat tray flashes for when a message is received: Never, Always, 5 Times, 1 Minute
Open eChat inbox on incoming messages
Tick Check Box if the eChat window should always show when a message is received.
Setup customised groups of recipients to send messages to that group.
Note: if a recipient is inactive then the message will not be sent to that recipient.
Tick check box if a confirmation message is required at the time of logout.
Select the eChat action when Enter is pressed on the keyboard: Add New Line or Send Message
Default Recipient Type
Select the recipient type already selected when creating a New Message: All, Users, eChat Groups, D4W Groups
Default for ‘Move to Archive after Sending’
Tick check box if all messages should be Moved to Archive after replying to them.