The Appointment Time report generates information based on the Arrived, Checked In and Checked Out times of each appointment for a selected date range.
The report is useful to practice managers particularly as they can view the percentages of arrivals, overtime, providers running overtime and walk-ins.
Appointment Requirements
For the report to generate the information required, you must always have selected the Arrived, Checked In and Checked Out times for the appointment.
Right click on appointment > Arrived, Checked In and Checked Out
Edit Arrived, Checked In and Out Times
See instructions on how to edit the times here.
Run the Report
-
Go to the Appointment Book > Reports menu
-
Appointment Time
-
Date: Select the period to base this report on
-
Location: Select the location or <Any Location > from the drop list if applicable
-
Group by Date: If multiple days are included in the report, tick this to divide each day
-
Show Summary: When ticked, the report will show the overall data for the date range, not individual patient times
-
Appointment Books: Select the appointment books you wish to base this report on
-
Report Details
|
% of late arrivals |
Percentage of all appts that have not been marked as Arrived within 5mins of the start time |
|
% not seen on time |
Percentage of all appointments that Checked In after their appointment start time |
|
% where Prv was late |
Percentage of all appointments that Checked Out after their appointment end time |
|
% overtime |
Percentage of all appointments that have a total duration that exceeds the booked time |
|
Walk Ins (within 2 hrs) |
Count of all appointments attended that were booked within 2 hours of the appointment time |
|
Average Wait (min) |
Average time patients had to wait for their appointments |
|
Average Duration (min) |
Average time patient’s appointments went for |
|
Total Wait (min) |
Total time patients had to wait for their appointments |
|
Total Duration (min) |
Total time patient’s appointments went for |
Comments
Article is closed for comments.