A claim can only be reversed once the associated receipt is removed. Reverse the receipt, then follow these steps.
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Go to Patient Records > Claims tab
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Highlight the Claim to reverse
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Click Reverse Claim icon
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If security is setup, enter Username, Password and Reason
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Click Reverse
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Follow the prompts of the claiming system
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To see reversed details from the patients file, place a tick in Show Reversed Records.
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