HICAPS: Delete (reverse) a Claim


A claim can only be reversed once the associated receipt is removed. Reverse the receipt, then follow these steps. 

  1. Go to Patient Records > Claims tab

  2. Highlight the Claim to reverse

  3. Click Reverse Claim icon 

  4. If security is setup, enter Username, Password and Reason

    1. Click Reverse 

    2. Follow the prompts of the claiming system

To see reversed details from the patients file, place a tick in Show Reversed Records. 


Reverse a Receipt

Reverse an Invoice

Setup Reversal Feature

Set Security on Modules/Features/Actions

Set Security Permissions

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