Setup Unable to Attend (UTA)


When an appointment is cancelled ahead of time, it is considered an Unable to Attend (UTA) cancellation. Set the below to help automatically copy and/or move UTA appointments.

  1. Go to the Appointment Book > Options menu 

  2. Setup Appointment Status Types

    1. Set official UTA (Unable to Attend) appointment status: UTA

    2. Optional: Automatically move appt to Cancellation List

    3. Optional: Automatically copy UTA appt to Cancellation List
    4. Optional: Automatically add/remove UTA item in Px treatment

    5. Click OK

Setup General Setting: Date used in FTA/UTA Treatment Items 

Click here to setup Failure to Attend (FTA). 

Click here to report on Unable to Attend (UTA)

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