Activate the Reversal Feature (replaces full deletion of record)

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To avoid having to create dummy bank slips when an error in banking is discovered, setup the reversal feature. 

Benefits of Reversal Feature

  • Reverse payments that have been banked without deleting a bank slip

  • Automatic correction in bank slips and reports

  • Audit of reversed invoices, claims and receipts from patients file

 

Activate Reversal Feature

  1. Go to Location Setup > General tab

  2. Group: Accounting: Invoices & Receipts

    1. Activate Reversal Feature: Yes

To see a patient/family history of reversals, go to Receipts, Claims and/or Invoices tabs and place a tick in Show Reversed Records

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