Activate the Reversal Feature (replaces full deletion of record)


To avoid having to create dummy bank slips when an error in banking is discovered, setup the reversal feature. 

Benefits of Reversal Feature

  • Reverse payments that have been banked without deleting a bank slip

  • Automatic correction in bank slips and reports

  • Audit of reversed invoices, claims and receipts from patients file


Activate Reversal Feature

  1. Go to Location Setup > General tab

  2. Group: Accounting: Invoices & Receipts

    1. Activate Reversal Feature: Yes

To see a patient/family history of reversals, go to Receipts, Claims and/or Invoices tabs and place a tick in Show Reversed Records

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