-Merge Duplicate Patient Records

Follow the below instructions to merge two of the same patients and their Mediasuite images (if applicable) into one file and delete the duplicate file. If third party x-ray software is being used, any x-rays must be exported from the patient to be deleted and imported into the patient to be kept.

This process has changed from Build 5503. Here are instructions on how to upgrade to the newest build available. 

This action CANNOT be reversed.

1. Go to Patient Details > Patients tab

2. Write down the card numbers of the duplicate and original patient card

3. Click the Find icon  > Search for the patient to delete

4. With the patient to be deleted in view, go to Patient menu > Duplicate Patient Records Merge

5. Click OK
   

6. Next, find the Patient to keep

   1. Click OK
      

7. This action cannot be reversed

   1. Click Yes to proceed
      

8. To copy the patient demographic details: 

   1. Click Yes
      

9. If Mediasuite is being used, the following message will appear.

   1. Click OK to merge the images
      

10. The following message advises merge is complete

    1. Click Yes to delete the duplicated patient card