1. Centaur Software
  2. Appointment Book
  3. Setup Appointment Book

Setup Failure to Attend (FTA)

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Centaur Training

In this article you will find the following:

    When a patient does not show for an appointment, it is considered a Failed to Attend (FTA) cancellation. Set the below to help automatically copy and/or move FTA appointments.

    1. Go to the Appointment Book > Options menu 

    2. Setup Appointment Status Types

      1. Set official FTA (Fail to Attend) appointment status: FTA

      2. Optional: Automatically move appt to Cancellation List

      3. Optional: Automatically copy FTA appt to Cancellation List

      4. Optional: Automatically add/remove FTA item in Px treatment

      5. Click OK 

    Setup General Setting: Date used in FTA/UTA Treatment Items 

    Click here to setup Unable to Attend (UTA)

    Click here to report on Fail to Attend (FTA)

    Click here to see Infographic

     

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