Ensure FTA appointment status and item triggers are setup for optimised workflow.
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Go to the Appointment Book > Right Click on Appointment > Modify Slot...
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Add the FTA status within Appointment Statuses
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Click OK
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Depending on preferences selected, the appointment will either
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Remain onscreen
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Automatically move/copy to the Cancellation List and item FTA will be added to the Treatment tab with the notes written in the Copy/Move to cancellation List box
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