Patients can stipulate - usually on a New Patient Form or verbally thereafter - the methods they wish to be contacted via, then this should be set in their file.
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Go to Patient records > Patients tab > Address sub-tab
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Ensure the patient has a Mobile and/or E-mail entered, depending on how reminders will be sent
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Ensure the patient has their preferences selected for Send Appt. Reminders by clicking
then selecting preferred methods
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If a patient does not want to be reminded of Appointments, select
The Patient has requested no further communication
Assign Communication Methods when Mobile is Entered
Assign Communication Methods when E-mail is Entered
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