The patient will receive an SMS when they are marked as Arrived in the Appointment Book. This is commonly used to communicate with the patient when using self-check-in services such as D4W Sara.
This feature is only available to those set up with SMS capabilities. Pre-requisites for Setting up SMS in D4W/PSS
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Go to Location Setup > General tab
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Group: SMS Settings
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Select Yes for Send SMS on Patient Arrival
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Go to Debts/Marketing > Mail Merge Setup tab
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Mail Merge Category: Appointments
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Highlight Patient Arrival
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Select the edit icon to create the template
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When writing the template, see the Insert menu for input fields
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Go to Template menu > Update to save
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Go to Template menu > Exit
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