When an appointment is copied or moved to the Cancellation List, D4W/PSS can automatically add an item to the Treatment tab. This can be set up in two areas.
Option 1: Location Setup
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Go to Location Setup > General tab
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Select Group: Appointment Book
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Set the Automatically add/remove item in Px treatment (status FTA) to Yes
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A reminder to set up the items linked to FTA/UTA will appear, click Yes to continue or No to cancel
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The Setup Treatment Item Properties window will appear if Yes was selected on previous window, find the relevant item for FTA and tick the relevant Property Value
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Click Clear
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Find the relevant item for FTA and tick the relevant Property Value
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Click OK
Option 2: Appointment Book
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Go to Appointment Book > Options menu
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Set Appointment Status Types
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Tick Automatically add/remove FTA item in Px Treatment
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The Setup Treatment Item Properties window will appear, find the relevant item and tick the relevant Property Value
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Click OK
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Repeat for UTA
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