Additional reasons for appointment cancellation can be added into the database for reporting purposes.
For example, Rescheduled can be used for appointments copied/moved to cancellation list, which have been rescheduled. The appointments linked to any added reasons will be counted as ‘Other Reasons” in reports related to cancellation analysis.
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Go to Location Setup > System Tables tab
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System Tables: Appointment Cancellation – common ‘Reason’ list
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Click Add
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Enter new reason
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