Payment Date Is Too Far From Previous Payment Date

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Error

Payment date is too far from previous Payment date
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Cause

When creating a receipt, this message usually appears due to a previously created receipt having a date in the future. 

 

Fix

  1. Take note of the previous payment date
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  2. Go to Location Management > Reports tab

    1. Open Total Receipts report 

    2. Date: Enter the date of the future payment

    3. Click OK
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      1. Report will show receipt that is in the future and which patient it is for
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  3. Go to Patient Records > Receipts tab for the relevant patient

  4. Enter the correct Date of payment
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    1. Click Yes
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  5. The issue will now be resolved

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