SMS Messaging Report

The SMS Messaging Report provides details on both sent and received SMS via D4W/PSS. 

Run the Report

1. Go to Location Management > Reports tab

2. Open SMS Messaging Report

   1. Date: Select the period to base this report on

   2. Location: Select the Location or <All> to base this report on, if applicable

   3. Provider: Select the Provider or <All> to include in this report

   4. SMS Type

      1. Appointment Book: Select to only show SMS sent/received from Appointment Book

      2. Appt Scheduling: Select to only show SMS sent when a patient schedules appointment

      3. Patient Arrival: Select to only show SMS sent when a patient arrives

      4. Patient Records: Select to only show SMS sent/received from Patients tab

      5. Patient Registration: Select to only show SMS sent when a new patient is added

      6. Recalls: Select to only show SMS sent/received from Recalls

      7. Queries: Select to only show SMS sent/received from Queries 

      8. All: Select to view all of the above SMS types

   5. Show inactive Providers as well: Tick to include inactive Providers

   6. Show appointment details: Tick to see details of the related appointments

   7. Show message details: Tick to select to see either Sent Messages or Sent Messages and Replies

   8. Filter by Mobile: Tick and enter a number
      

Report Details

The view of the report will depend on the options selected above. The following images are based on the Show Message Details option. 

Show Message Details: No

Show Message Details: Sent Message

Show Message Details: Sent Message and Replies