When DVA makes a payment, it should be applied to the relevant patient(s).
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Go to Patient Records > Receipts tab
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Receipts menu > New Receipt
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Payment From: Insurance, Veterans Affairs
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Amount: Enter the total amount of the payment (not just for this patient)
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Payment Type: Select how DVA paid
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Autoallocate Payments: Remove the tick
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Paid: Enter the amount paid per patient (some will remain outstanding)
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Click Create
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