Setup eAppointment Status Types

When eAppointments and D4W/PSS sync, new appointments will be added to the D4W/PSS Appointment Book automatically.

1. Following the instructions in Add / Edit New Appointment Status article, setup statuses to identify the following. Note, some may already exist in the database.

   Online Appointment	When a booking was made from eAppointments.
   Recalls Appointment	When a booking is a response to a recall reminder.
   SMS Confirmation	When a patient was sent an SMS confirming that their online appointment was booked.
   New Patient	When a new patient creates an online appointment.
   Unmatched Patient	When there are potential patient matches in D4W/PSS for a patient from eAppointments.
   Phone Confirmation	When a patient needs to be called by the practice, to confirm their online appointment.
   E-mail Confirmation	When a patient was sent an email confirming that their online appointment was booked.

2. Go to Appointment Book > Options menu 

3. Setup eAppointments

   1. Statuses: Select the official status of each
      

   2. Click Force Sync

   3. Click Exit