Mark an Outstanding Balance as a Bad Debt

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To help categorise debtors, any balance considered a Bad Debt should be marked as such. 

Marking a Bad Debt can be completed for the patients' file, or the Debtors tab.

Mark within Patient File

  1. Go to Patient Records > Invoices tab

  2. Select the invoice

  3. Invoice menu > Mark/Clear Bad Debt / Click Bad Debt icon  mceclip0.png

 

Mark from Debtors tab

  1. Go to Debtors & Marketing > Debtors tab

  2. Select the invoice

  3. Click Bad Debt icon  mceclip0.png

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