The following features are required for the Key Performance Indicators Report - Summary to calculate correctly.
|Appointment Status Types||
For this report to calculate some KPI's, Failed to Attend, Unable to Attend and Arrived/Checked In/Out data must be recorded. Ensure each are setup.
|Use the Arrived, Checked-in and Checked-Out Feature||
For the report to calculate exactly how long each visit was, and when the appointments ran longer than planned time, this feature must be used.
|Link Providers to their Appointment Books||
For the report to know which book belongs to which Provider, it must be set against the Providers file.
|Schedule of Providers||
If Providers share an appointment book, the Schedule of Providers must be used.
|Breaks and Preset Slots Work Time||When adding a Break or creating a new Preset Slot, the Work Time must be selected correctly, for example Staff Meeting = Yes, Leaving Early = No|
|Non-Treatment and Non-Reporting Items||
Not all item numbers are treatment and therefore should be setup so when they are used on a patient the report doesn’t think the patient has been seen on that day. For example, a new patient fails to attend and an the FTA item is added to their treatment. If the FTA item is not marked as non-treatment, the report will calculate them as a new patient.
|Key Items List||
A group of items can be selected to include on the report and will calculate how many times they have been performed on the past 100 patients.
|Report and Graph Settings||
The report can be viewed as both a report (figure) and graph, and the indicators to include can be preset.