Automatically Send Notifications when an Automation Batch is Processed

When an automation batch is processed, an automated notification can be sent to the relevant Provider or Staff Member using either eChat or e-mail. 

1. Go to Location Setup > System Tables tab

2. System Tables: Notifications

3. Click the edit icon against Automation Events                                   

   1. Tick Activate Notification for Automation Events                                                                   

      1. Select All statuses to receive notifications for all batches, or

      2. Select Incomplete, Error or Warning statuses for incomplete batches only               

4. Notifications can be sent via eChat and/or e-mail; select which by placing a tick against Use eChat and/or Use E-mail

   1. If Use eChat is selected click Add icon 

      1. Select the Users/Groups to send the notification to

      2. Click OK                                                                                                               

   2. If Use E-mail is selected, enter the e-mail(s) to receive the notification                            

   3. Click OK

Notification Examples

eChat Notification

When the automation batch runs, a notification will appear in the selected recipients' eChat inbox. The notification will make a sound if the sound is activated on the recipients eChat.          

E-mail Notification

When the automation batch runs, a notification will appear in the selected recipients' e-mail inbox.           

Activate eChat

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