When a Recall reminder is sent successfully to a patient, D4W/PSS can automatically add an item to the Treatment tab.
The item needs to be configured.
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Go to Location Setup > General tab
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Select Group: Treatment
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Set Automatically add item in Treatment when a Recall is sent to Yes
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Go to Location Setup > Items tab
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Highlight the Recalls sent to patient item > Other Details sub-tab
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Tick Non-Treatment
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Tick Recall
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The selected item will appear in Treatment automatically
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