Ignore 160 character message limit

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When creating/modifying a Manual Appointment Reminder SMS template, if the number of characters exceeds 160 characters the template will not be able to be saved.

A general setting has been created to allow this.

  1. Go to Location Setup > General tab

  2. Group: SMS Settings

  3. Ignore 160 character message limit
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    1. No: If the number of characters exceeds 160 characters a warning will appear and the template will not be able to be saved (default setting).
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    2. Yes: The template will be able to be saved and the number of messages will be displayed
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NOTE: If an SMS is sent and exceeds the 160 character limit, it will be billed as two (or more) messages.

Setup Manual Appointment Reminder SMS Template

 

 

 

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