After a batch has been processed any patient that requires a phone call, postcard label or a letter to be printed will appear in the Print Pending column to be actioned.
- Go to Location Management > Automation tab
- Click Batches sub-tab
- Click the word Resolve in the Print Pending column
- Click either Print or Mark as Printed when action has been done.
- Click Exit
To view the history of recalls sent to a patient go to Recalls History report