To stop Automation Appointment Reminders from sending SMS and E-mail messages, the batch would need to be disabled. This will prevent batches from running and sending any SMS or E-mails.
The batches can be enabled again at a later date.
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Go to Location Management > Automation tab > Appointments sub-tab
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Select the required Appointment Reminder
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Go to Schedule sub-tab
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Remove the tick in the Enable checkbox
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Repeat the process for each Appointment Reminder
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When the SMS and E-mail messages are ready to be sent again, the batches can be enabled again.
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