Veterans Affairs (DVA) Online - Processing Claims

After the DVA voucher has been submitted from the Treatment tab, the claim will need to be submitted to Medicare.

A claim can contain up to a maximum of 80 vouchers.

1. Go to Insurances > DVA Claims tab

2. Transaction: Claim

3. Highlight the claim to be submitted

4. Click Submit Claim
   
   

   1. Provider: Provider performed the treatment

   2. Claim #: The Claim ID

   3. Status: Unclaimed/Check Voucher

   4. Date: Treatment Date

   5. Patient: Patient's details

   6. DVA Card #: Patient's DVA Card Number

   7. Invoice #: Invoice Number

   8. Claimed: Amount claimed on this invoice

   9. Error: The error returned by Medicare will be displayed in this column

   10. Include: Untick a voucher if not to be submitted with the claim

5. Enter the passphrase

6. Click OK