Medicare requires 24-48 hours to assess any online claim after being submitted All claims stay in the processing area until the claim has been processed by Medicare.
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Go to Insurances > DVA Claims tab
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Transaction: Processing
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Highlight the claim to be retrieved
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Click Retrieve to check if the claim has been processed.
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Status: Unprocessed/Error 2023
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Voucher: Voucher Number
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Rebate: Rebate Amount
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Exception: Exception Amount
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When the claim is returned successfully the following message will appear and the processed claim will be moved to the Payment area.
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