When creating a new Patient record, entering the Patient's E-mail address can be made mandatory.
The E-mail address is used for patient communication, and if using eAppointments or eForms, the E-mail address is used to verify the patient.
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Go to Location Setup > General tab
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Group: Patients
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Is the patient ‘E-mail’ field mandatory?
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Yes: An E-mail address must be entered before the patient's record can be created (recommended)
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No: Entering an E-mail address is optional
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