SMS Reply Retrieval Method

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This setting allows users to choose whether SMS replies are automatically retrieved, or manually by the user with SMS Manager.

  1. Go to Location Setup > General tab

  2. Group: SMS Settings

  3. Retrieval Method
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    1. Automatically: SMS replies are automatically retrieved (default setting, recommended)

    2. Manually: Replies need to be retrieved within SMS Manager

      1. Go to Location Management > SMS Manager tab

      2. Click Retrieve SMS Replies
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