When creating Lapsed patient recalls, D4W allows you to choose if you what to look at the Last Exam S+C date or Last Visit date when deciding if patient is considered a lapsed patient or not.
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Go to Location Setup > General tab
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Group: Other
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Recalls: highlight Lapsed Patients using column “exam s+c”
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Yes: Calculate on the patient's Last Exam S+C date (default setting)
- No: Calculate on the patient's Last Visit date
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