National Dental Plan: Patient has decided to discontinue the treatment


If the patient wants to cease treatment, they can do so, but they will remain financially committed to the treatment that they have had so far.

There are two options

  1. The practice can email Humm ( and request a downwards adjustment on the balance owing

  2. Treat the situation as though the patient had made a cash transaction and refund the patient the remaining amount. Although the patient will still be financially committed with Humm.

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