If the patient wants to cease treatment, they can do so, but they will remain financially committed to the treatment that they have had so far.
There are two options
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The practice can email Humm (operations@shophumm.com.au) and request a downwards adjustment on the balance owing
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Treat the situation as though the patient had made a cash transaction and refund the patient the remaining amount. Although the patient will still be financially committed with Humm.
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