-ePayments: View and Process a Deposit from a Patient

Follow

Once a patient has paid their deposit for the eAppointment they have booked, it will stay as a deposit in the patients file until its allocated to treatment completed. Paid deposit can be viewed. Available from Build 5750.

View eAppointments with Deposits

  1. Go to Appointment Book > Options Menu > View eAppointments

  2. In the eAppointments sub tab right click on patients booked appointment > Transaction info

    Amount

    Amount of deposit transaction

    Order ID

    Appointment Order ID number

    Transaction ID

    Financial Transaction ID number

    Date/Time

    Date and time transaction occurred

    Tr. Type

    Transaction Type

    Status

    Status of Transaction

  3. Click OK

Process eAppointment with Deposit

  1. Highlight patient eAppointment 

  2. Click Processed

ePayment Conflicts

A transaction will show in ePayment Conflicts when the transaction has failed. 

 

Allocate a Deposit to an Invoice

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