When an appointment is cancelled ahead of time, it is considered an Unable to Attend (UTA) cancellation. Set the below to help automatically copy and/or move UTA appointments.
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Go to the Appointment Book > Options menu
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Setup Appointment Status Types
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Set official UTA (Unable to Attend) appointment status: UTA
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Optional: Automatically move appt to Cancellation List
- Optional: Automatically copy UTA appt to Cancellation List
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Optional: Automatically add/remove UTA item in Px treatment
- Click OK
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Setup General Setting: Date used in FTA/UTA Treatment Items
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