When an alert is not longer relevant to a patient, it can be deleted or made inactive.
Inactivate an Alert
To keep a record of an alert, it is recommended to change the When to Display to Always before date which renders it inactive as of the entered date.
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Go to Patient Records > Patients tab > History sub-tab
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Click the Alerts icon
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Select the relevant alert
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Click Modify
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When to Display
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Always before date: Enter the date to prevent this alert trigger in the future
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Delete an Alert
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Go to Patient Records > Patients tab > History sub-tab
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Click the Alerts icon
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Select the relevant alert
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Click Delete
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Click Exit
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Alerts can be deleted and/or modified from either the History sub-tab or by selected Modify or Delete when the alert is triggered. Full instructions and recommendations follow.
Click here to Add New Alert Types
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