National Dental Plan: Submit an Application


The patients National Dental Plan application will start from the Treatment plan tab. The patient can only have one application per Treatment Plan.

1. Submit NDP Application

  1. Go to Patient records > Treatment Plan tab 

  2. Select Treatment Plan

  3. Ensure the correct Provider is selected as these details are used during the application

  4. Select NDP Application

    1. Select items to include in the application

    2. Select the Responsible Party – the person responsible for payment

    3. The Deposit amount auto-calculates based on the minimum 20% deposit, or the financed amount to ensure borrowing amount does not exceed $12 000.00 

    4. The Repayments will auto-calculate the fortnightly payments

    5. Click Submit Application  
    6. A passcode will show onscreen. Note this down as it will be requested upon applicationmceclip1.png
    7. Open the National Dental Plan portal,
  5. Read and agree to the Terms and Conditions

    1. Enter the passcode generated by D4W
    2. Click Verify my Access Code - The application can be opened on any device with a browser, but the Practice must fill in and verify details of the patient
  6. Fill in the blanks on the application form and press Next. Some details pre-populate based on fields in D4W.mceclip0.png

  7. When the below window appears, the patient/applicant will receive an SMS and must follow the steps to digitally accept the application. The tick boxes indicated below will update as the patient/applicant progresses through the steps.mceclip1.png 

    1. Advise the patient/applicant to open the Agreement link
    2. Provide the patient with the Unlock Code shown onscreenmceclip8.png
    3. Once the patient accepts the application, the approval will show onscreen
    4. I confirm the customer has received the goods/services, click Yes or No buttonmceclip3.png
    5. Click Redirect Now button to exit the application
  8. The Merchant/Practice will receive an e-mail with the Agreement and the patient will receive:

    1. An SMS containing a link to download the Agreement

    2. (If e-mail supplied during application) an e-mail copy of the Agreement

Patient SMS and Application Steps

Retrieve Application in D4W 



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