^DVA Online: Interface module EasyclaimC.dll not found

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RR: Sina should this error be checked if its still an issue??
Error

Interface module EasyclaimC.dll not found

mceclip0.png

 

Cause

Error shows when the Medicare EasyClaim module is not installed or is corrupted.

 

Fix

  1. Open File Explorer

  2.  In the Address bar, type in \\ followed by the name of the server e.g \\myserver and then followed by \CSAdmin\D4w_Storage\CIK\Utilities [Resources]\HConnect

  3. Run HicapsMCare.exe mceclip1.png

  4. Click Next on Hicaps Connect with Medicare Easyclaim window                                         mceclip2.png

  5. If presented with the Ready to Install the Program window, follow the below:

    1. Click Install                                                                                                mceclip3.png

    2. Click Finish on Install Shield Wizard Completed window                              mceclip4.png

  6. If presented with the Program Maintenance window, follow the below:

    1. Select Repair and click Next                                                                            mceclip5.png

    2. Click Install on Ready to Repair the Program window                        mceclip6.png

    3. Click Finish on Install Shield Wizard Complete window                              mceclip4.png

  7. Error should be resolved

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