If templates are not setup with the unsubscribe option, when sending manual appointment reminders via SMS or e-mail, the user can manually add opt-out to the message.
Individual Appointment Reminder
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Go to Appointment Book
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Right click on Appointment > Send > E-mail / SMS
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Tick/Untick Include Unsubscribe Link
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Group Appointment Reminder
The unsubscribe link can only be manually included / excluded from group Appointment reminders when sending via e-mail.
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Go to Appointment Book
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Options menu > Send Appointment Messages
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Method: Select E-mail
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Tick/Untick Include Unsubscribe Link
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